Chat Widget v1.7.3

[1.7.3] - 2024-11-20

Added

• Change LCW Designer default custom chat. Disable survey from LCW Designer mock.
• Fix to set the state of audio notification button through configuration props
• Fix to format the output when user do CTRL + COPY in transcript.html
• Add New adapter subscriber to ignore adaptive card message from rendering if it contains all invisible fields
• Add mock props to allow chat widget to run in mock mode with DemoChatAdapter
• Expose IBotAuthConfig to support configuration of fetchBotAuthConfigRetries and fetchBotAuthConfigRetryInterval

Fixed

• Patch for multitab scenarios with perf changes
• Improve load performance for startchat logic
• Added attachment in message received event payload
• Removed PreChat Survey rendering on loading Persistent Chat on an existing chat
• Moved AuthTokenAcquisition to allow auth http calls to Omnichannel service before StartChat
• Added AuthTokenAcquisition to happen during StartChat by default to support pop-out chat
• When "offline" session recovers, detect if the session is active, otherwise hide send-box.
• Use of reconnectionId when calling reconnect API instead of orgId.

Changed

• Using default component for SlackMarkDown, to avoid problems with the code transpiled when using webpack5
• Uptake @microsoft/[email protected]
• Stopped logging the end chat exception when the conversation is disconnected or ended by the agent/bot.
• Updated dompurify version
• Uptake @microsoft/[email protected]
• Uptake @microsoft/[email protected]
• Uptake @microsoft/[email protected]
• Uptake @microsoft/[email protected]

Chat Widget v1.7.2

[1.7.2] - 2024-09-03

Changed

• Uptake @microsoft/[email protected]
• Uptake @microsoft/[email protected]
• Removed postchat telemetry logs when postchat survey is disabled
• Add disclaimer note for prechat sample.
• Uptake @microsoft/[email protected]
• Updated handleStartChatError to log AuthenticatedChatConversationRetrievalFailure as warning using logWidgetLoadCompleteWithError instead of an error.

Fixed

• Cleaning postsurvey state when ending the chat.
• Fixing disable strike through in markdown
• checking localStorage null or undefined

Chat Widget v1.7.1

[1.7.1] - 2024-06-21

Changed

• Uptake @microsoft/[email protected]

Added

• Add ability to pass external hosted URLs for the libraries of chat transcript

Fixed

• Fixed an issue allowing multiple listeners to execute multiple times for the same event (GetLiveWorkItemDetail)
• Prechat payload from survey props get used when submitting response.
• Fixed external link icon color css issue for markdown messages.
• Fixed unread message count set to 0 on page refresh issue.

Chat Widget v1.7.0

[1.7.0] 2024-05-30

Added

• Send omnichannel-chat-widget as part of ocUserAgent

Changed

• Uptake @microsoft/[email protected]

Chat Widget v1.6.5

[1.6.5] - 2024-05-10

Changed

• Uptake @microsoft/[email protected]

Fixed

• Fix for handling properly close chat for persistent chat with postsurvey
• Fix for emoji characters showing for combination like :0 and :-0
• Greek characters in transcript is not displayed properly in mobile devices
• OOH pane is displayed when SDK.startChat method is called and if it is OOH

Full Changelog: w-v1.6.4...w-v1.6.5

Chat Widget v1.6.3

[1.6.3] - 2024-04-02

Changed

• Update banner message for browser storage unavailable.
• Uptake @microsoft/[email protected]
• Uptake @microsoft/[email protected]
• Uptake @microsoft/[email protected]
• Uptake @microsoft/[email protected]

Fixed

• Running startChat SDK multiple times on an active chat without local storage is treated as a no-op
• Reconnecting to an unauthenticated popout reconnect chat with pre-chat survey configured does not present the pre-chat survey again
• Fix data Data Masking being enabled when msdyn_maskforcustomer is set to false and dataMaskingRules is not empty.
• Forcing failures on authenticated chats to be sent immediately during reconnect flow and don't allow to continue with the chat flow.
• Fix to handle pre-chat pane during reload and avoid the pane to be injected but no visible.
• Fix ChatSDK.emailLiveChatTranscript() not working after ChatSDK.endChat() is called by not clearing liveChatContext on chatTokenCleanUp
• Fix ChatSDK.getLiveChatTranscript() not working during post chat survey when user ends the conversation by retreving liveChatContext from inMemoryState

Chat Components v1.1.4

[1.1.4] - 2024-04-01

Fixed

• Replacing end call shortcut key of pressing enter with ctrl + shift + h to prevent call to end while sending message

Chat Widget v1.6.2

Changed

• For Auth Reconnect, setting controlProps.hideReconnectChatPane to true no longer hides the pane UI, but will completely skip the ReconnectPane rendering process. If there is a reconnectable chat, it will directly be rehydrated. If not, the chat button will show up
• Uptake @microsoft/[email protected]
• Added OCChatSDKVersion, OCChatWidgetVersion, and OCChatComponentsVersion to base telemetry contract

Chat Widget v1.6.0

[1.6.0] 2023-12-19

Added

• Enabled customizations for the start chat error pane by adding new IStartChatErrorPaneProps interface
• Added PrepareEndChat Telemetry Event to identify end chat workflow
• Add specific error strings to start chat error pane for authentication related failure scenarios by including new texts to IStartChatErrorPaneControlProps

Fixed

• Fixed an issue, where after the agent end the chat and C2 sees the disconnect banner after toggling, refreshing the browser does not show the message box.
• Clear ChatSDK's internal liveChatContext when conversationState is set to Closed on startChat()
• A11Y fix for JAWS screen reader, not able to read/navigate messages when scan mode is activated
• Fix for InitiateEndChat event, which now updates state for confirmation pane, to enable close of the widget when clicking on the close button.

Changed

• Updated exception details on chat start to include http status code for all WidgetLoadFailed and WidgetLoadComplete events with error
• Uptake @microsoft/[email protected]
• Uptake @microsoft/[email protected]

Chat Components v1.1.0

[1.1.0] 2023-12-12

Added

• Add ability to customize PreChatSurveyPane's toggle inputs using IPreChatSurveyPaneToggleInputStyles & Use baseline by default

Fixed

• Fixed loading pane icon image fit