Movement and other settings not available

[intelp25330]

The problem

Hello I have a Ring Doorbell 2 and it has motion detection and I can also switch it in the Home Assistant, now I have bought a 2 Ring for my other front door the Ring Doorbell Pro but I missing some settings including movement. Also the ring is displayed as Ring - Unknown Doorbell the what did I do wrong? I have already deleted and reinstalled the integration but it is still not possible please help

What version of Home Assistant Core has the issue?

core-2024.12.4

What was the last working version of Home Assistant Core?

core-2024.12.4

What type of installation are you running?

Home Assistant Container

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @sdb9696, mind taking a look at this issue as it has been labeled with an integration (ring) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of ring can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign ring Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

ring documentation
ring source
_{^{(message by IssueLinks)}}