Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Lock shows unlocked a few seconds after executing lock command #133614

Open
el97 opened this issue Dec 19, 2024 · 3 comments
Open

Lock shows unlocked a few seconds after executing lock command #133614

el97 opened this issue Dec 19, 2024 · 3 comments

Comments

@el97
Copy link

el97 commented Dec 19, 2024

The problem

As stated in the title, the lock shows unlocked a few seconds after I execute the lock command. After a few seconds, the lock goes back to being locked again. However, the lock never gets unlocked after I execute the command in the first place so It's mainly a bug within the log. The attached screenshot describes what I mean in a better way.
bild

What version of Home Assistant Core has the issue?

core-2024.12.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Yale Smart Living

Link to integration documentation on our website

https://www.home-assistant.io/integrations/yale_smart_alarm

Diagnostics information

config_entry-yale_smart_alarm-01J749K52YG6SJD6J964PEGHX1.json

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

@home-assistant
Copy link

Hey there @gjohansson-ST, mind taking a look at this issue as it has been labeled with an integration (yale_smart_alarm) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of yale_smart_alarm can trigger bot actions by commenting:

  • @home-assistant close Closes the issue.
  • @home-assistant rename Awesome new title Renames the issue.
  • @home-assistant reopen Reopen the issue.
  • @home-assistant unassign yale_smart_alarm Removes the current integration label and assignees on the issue, add the integration domain after the command.
  • @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
  • @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

(message by CodeOwnersMention)


yale_smart_alarm documentation
yale_smart_alarm source
(message by IssueLinks)

@gjohansson-ST
Copy link
Member

The intro was a little confusing so I want to be sure I understand it correctly.

  • The lock is locked (both HA and reality)
  • You do the unlock command in HA
  • The unlock fails for some reason and the real doorlock never unlocks
  • HA anyhow changes it's status to unlocked
  • Ha realize it's not unlocked and changes back to locked

Is that correct?
Do you get any error?
Any particular reason the doorlock could not be unlocked?

@el97
Copy link
Author

el97 commented Dec 19, 2024

I apologize for the confusion. The door is unlocked at first and when I do the lock command it proceeds as normal and locks the door. The issue starts after a few seconds when HA automatically thinks the door is unlocked. I don't unlock the door at 20:24:29 and the door keeps being locked at that time as well. But as stated in the attached screenshot, the log says that the door got unlocked at that moment for some reason.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

No branches or pull requests

2 participants